Work item Form archival when transient is true

IdentityIQ (IIQ) IIQ Discussion and Questions
1

Which IIQ version are you inquiring about?

8.4

Share all details about your problem, including any error messages you may have received.

Hello,
I have a custom workflow which presents forms to the users through quick link, if transient is set to false, work item forms get archived.
but if we change the transient to true, none of the work item forms get archived. Is there a way we can archive the work item forms when transient is set to true.

Thanks & regards,
Girish

2

Hi @girish_kms ,

may I ask for the specific reason you are configuring a transient workflow but expecting something to be persisted in the database?

Kindly check the following documentation:
Workflow Types

HTH and best regards,
Daniel

3

Hello, @daniel_neubert ,
Thanks for the response. We have requirement where we need to keep the work flow persistent incase user fills all the details in the form and waiting for some action. User will have to go back to form again and change the details in case required and submit again. If we keep the transient as false, this will keep all the workflow cases which are opened mistakenly as well.
We would like to avoid this situation and keep persistent only when required.

Thanks,
Girish

4

Hi @girish_kms ,

thanks for providing more details on your issue.

If I understand that correctly the WorkItem gets created and persisted in the database (in case transient==true) BUT the WorkItem is not “moved” to the WorkItemArchive afterwards.
This would also mean that the WorkflowCase is backgrounded as soon as the Approval/Form step is reached.

Can you please confirm or correct?

Thanks,
Daniel

5

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.