WebService Create Account Operation IdentityNow

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hello Everyone,

I am working on a WebService connector ‘Create Account’ operation. I am struggling with a error message displayed as “Identity attribute [UserID] was not found.”.

It is creating the account and it is showing up when I run get accounts via Postman outside of IdentityNow. However, the ‘account activity’ log shows this message “Identity attribute [UserID] was not found.” I have mapped the response with the account schema attribute ‘UserID’. The activity logs show it is passing the details as expected. However, it is showing the error message which is confusing.

Can anyone suggest me if I am missing anything here?

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Hi Nischal,

Welcome! This error usually means that either IDN is unable to find value for the attribute UserID or IDN sees NULL value for the attribute.

You can check under Source > Accounts Tab > Create Account, if you have set the fields that need to be provisioned during Create Account Operation correctly.

You can also enable debug logs for WebService connector and check what exactly is it passing.

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Hi @nadhikari_identitynow

I believe this error is due to not using $plan.nativeIdentity$ in create operation body, instead of this you might be using $plan.UserID$.

Thanks
Krish

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