VA Setup in Developer tenant

[neeraj99 (Neeraj Nautiyal)]

Hi All,

I was trying to create a VA cluster in my developer tenant using the help available i was able to get the VA setup done with the ISC. But the webservices source is still not able to aggregate and throws VA issue. Message appended below.

I was able to pair VA with the ISC,

This is how my current IP address looks:

P.S this ip address is changing every time, not static. Please let me know how can i make it static so it does not create any issues.

Next, the static.network file for me looks something like this:

And this is how my UI in ISC looks:

Now the problem is that i am trying to connect to a webservice application, but i am not able to do the test connection its failing with the VA error.
“One or more of the virtual appliances on this source’s VA cluster are not responding to aggregation requests from IdentityNow. To ensure aggregations complete successfully, please verify all VAs are at the latest version and can.”

So this is all i have done till now to setup my VA in ISC.
Please letme know if there are any additional steps that i need to do in order to make sure that i can connect to my webservice app.

P.S I tested from postman and yes the api’s for webservice application is working.

Looking for inputs here @colin_mckibben

[narayanag (NarayanaG G)]

@neeraj99

P.S this ip address is changing every time, not static. Please let me know how can i make it static so it does not create any issues.

@neeraj99 Please check this video and do rest connectivity checks Mean while I will also give strait answer to you.

Installing the SailPoint Identity Security Cloud virtual appliance

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[narayanag (NarayanaG G)]

@neeraj99
name variable is missing is your file , pls correct it and
[Match]
Name=ens160

[Network]
DNS=192.168.153.2
Address=192.168.153.129/24
Gateway=192.168.153.2

[neeraj99 (Neeraj Nautiyal)]

Hi, So i was able to the curl test to ISC tenant it works the VA is able to connect to ISC tenant. Used this
curl -v https://tenant.identitynow-demo.como

[neeraj99 (Neeraj Nautiyal)]

Thanks for pointing this out, i have made this correction and restarted the VA’s but still i see the same issue.

[Rohit_Sahu]

Hi @neeraj99 ,

Once run this cmd and check the ccg image is there or not?

sudo docker ps -a
sudo docker images

Thanks,
Rohit.

[narayanag (NarayanaG G)]

have you kept the name =ens160. could you please share that block of lines or like earlier

[neeraj99 (Neeraj Nautiyal)]

Hi @narayanag
this is how it looks after your suggestion in the earlier thread.

And this is how it is in sailpoint ISC.

P.S this is with the latest configuration!

[neeraj99 (Neeraj Nautiyal)]

Hi @Rohit_Sahu
P.S the below attached images for the commands :

[Rohit_Sahu]

Hi @neeraj99 ,

It appears that the CCG image was not downloaded in your current VA. The recommended approach is to reconfigure a new VA, pair it with the ISC tenant, and wait approximately 30–40 minutes, this delay is expected due to the CCG image size, which is around 3GB.

Please ensure that the VA remains running during this period. You can also verify whether the image has been downloaded using the previously mentioned command.

Thanks.

[narayanag (NarayanaG G)]

Hi Neeraj,
Please see your chat, I want to ask few questions.