Users with Identity State : Inactive (Long term) were able to add as Reviewer in Certification campaigns

Hi @sganesan ,
As @liamkokeeffe said, identities are still included in picklists for certifications .

The issue can be addressed through strategic changes:

  1. Ensure that identities are not assigned to inactive managers. This will prevent them from appearing as reviewers during certification processes.

A workflow can be implemented to identify all inactive managers and generate a report for HR. This report can then be used to reassign identities to either a new manager or the manager’s supervisor.

Additionally, it is advisable to implement ownership management. For further details, please refer to the following resource: Reassign Object Owners Using IdentityNow Workflows.

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