Hi @sganesan ,
As @liamkokeeffe said, identities are still included in picklists for certifications .
The issue can be addressed through strategic changes:
- Ensure that identities are not assigned to inactive managers. This will prevent them from appearing as reviewers during certification processes.
A workflow can be implemented to identify all inactive managers and generate a report for HR. This report can then be used to reassign identities to either a new manager or the manager’s supervisor.
Additionally, it is advisable to implement ownership management. For further details, please refer to the following resource: Reassign Object Owners Using IdentityNow Workflows.