"User does not have access.","status":"401"

IdentityIQ (IIQ) IIQ Discussion and Questions
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Hello Team,
I have created a workflow in SailPoint that will be called from ServiceNow. But the request are not coming from ServiceNow and getting this error :

{“schemas”:[“urn:ietf:params:scim:api:messages:2.0:Error”],“detail”:“User does not have access.”,“status”:“401”}

Can anyone help me why this error?

Thank you

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Hi @j1241,

the user that use for launch the WF have the permisions?

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Hello @enistri_devo Yes, the thing is same user is able to call the workflow in Dev but when it comes to Prod its throwing error.

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ok, is a good news. Now you must to find the diffeference between the user configuration in dev and pro.

Maybe you a have a difference in a role or in a capability

5

Hello @enistri_devo Found the issue the EndPOint used was wrong. The correction of EndPoint worked.

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