Updating Emergency Access Admins - SailPoint Identity Services

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Emergency access administrators can log into a system experiencing connectivity problems and make changes. These admins are listed in an identity profile that uses a flat file source as its account source. Different types of users can be listed in a flat file source, however, users who are admins listed in a flat file source have special emergency access admin privileges. Emergency access admins can sign in when your site is having connectivity problems because they come from a flat file source, so they can troubleshoot and repair problems.

This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/saas/help/setup/ea_admin.html
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A few corrections to article… Updating Emergency Access Administrators List

  • Step 2 says “Select or edit the Identity Security Cloud Administrators source.” but our newly-provisioned environment has the source name IDN Administrator.
  • Step 8 says “Under Upload Accounts, select the Upload icon …” but current environment has Import Accounts instead of Upload Accounts
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Hi @gbris! Thanks for your feedback! I’ve created a ticket to review these docs, and we’ll update this thread when we’ve finished that review. Thank you!

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Hi @gbris Thank you for helping us improve our documentation. Based on your feedback, we’ve updated our documentation.