Hi,
I am trying to trigger the “Identity Created” workflow, but I am encountering an issue.
Steps to reproduce:
- Enabled the workflow with the “Identity Created” trigger.
- Aggregated a new CSV in the delimited file source, which contains a new account.
- A new identity was created through the set Identity Profile.
- The workflow did not execute.
Here is my setting of the “Identity Created” trigger
I am able to search the identity from “Search”
Is there anything misconfigured that would prevent the “Identity Created” trigger from executing?
Many thanks,
Longinus Chan
Here is a better screen capture.
I also tried without entering anything on filter, still unable to execute the workflow.
Hello @longinuschanGT
Is workflow Enabled?
Were you able to see the Identity Created event from the Search ?
Hi Sidharth,
I tried again with the following configuration on the “Identity Created” trigger and confirmed that the workflow has been enabled, but I am still unable to execute the workflow.
Additionally, I attempted to search for events after aggregating the new accounts, but there seems to be no event related to “Identity Created.”
I suspect that the aggregation of the updated CSV with new accounts does not trigger the “Identity Created” event.
Hi,
I just found that we need to use “string” in the filter value to ensure that the Equal filter works correctly for strings.
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