Unable to set targetAddress attribute on Active directory account

[milinaphalke]

Which IIQ version are you inquiring about?

IdentityIQ 8.4p2

Please share any images or screenshots, if relevant.

NA

Please share any other relevant files that may be required (for example, logs).

[Please insert files here, otherwise delete this section]

Share all details about your problem, including any error messages you may have received.

We are encountering an issue while setting the targetAddress attribute for external users. These users do not require an Exchange account; the only requirement is to populate the targetAddress attribute on their AD account.

This was working fine in IIQ8.2p4. But after upgrading the IIQ8.4p2, targetAddress attribute is not getting set on AD accounts of external users.

Did anyone face such issue? Is there any workaround to sort this?

[msingh900 (Manish Singh)]

@milinaphalke

Are you seeing any error while doing this. Gather the logs and send it here so that we can help you.

Thanks

[sunny_tsang]

Did you accidentally remove targetAddress from your user schema in your Active Directory application definition? It doesn’t appear to be one of the default set of attributes.

[milinaphalke]

Hello @msingh900,

Yes, this is the error in IQTrace.log.


Exchange provisioning skipped as mandatory input ‘Exchange Alias (mailNickname)’ was missing in provisioning plan

However, this issue was not faced in IIQ8.2p4. We were able to set targetAddress on AD accounts even if the user didn’t have mailbox.

Thanks & Regards,

Milina Phalke

[milinaphalke]

Hello @sunny_tsang

Yes, this attribute is added in the AD schema.

Thanks & Regards,

Milina Phalke

[Chathurya (Chathurya Simhadri)]

Ho @milinaphalke ,

Could you please share the provisioning plan , as the error states mailNickname is missing ProvisioningPlan.

[j_place (Jeremy Place)]

Hi @milinaphalke Looks like IIQ is attempting Exchange provisioning (which, as you say, you dont want). Have you got any Exchange-type attributes in the mapping?

[milinaphalke]

hi @Chathurya

Yes mailNickname is not there in the plan, because we don’t want to provision exchange mailbox. Our requirement is to just set the targetAddress attribute on the AD account.

Thanks & Regards,

Milina Phalke

[milinaphalke]

Hi @j_place

Looks AD connector is considering targetAddress as the Exchange-type attribute. But we were able to set targetAddress attribute earlier in IIQ8.2p4 earlier on AD account without having a mailbox created.