Hi Team, I’m trying to configure Webservice SAAS connector using Auth : OAuth 2,0 and grant type : JWT Bearer. I’m receiving the below error while test connection. Could someone help me to fix this. error : [image] below are the config for test connection [image] [image] [image] [image] [i…

Here is an example of a working web services connection: [image] [image] [image] [image] [image] As you can see in this example I am passing the token in the headers. With you example you are not passing the token that was created.

@mpotti Thanks for your reply! I tried updating the header, but still no luck. I see same error message [image]

@mpotti I’m seeing problem in generating access token, [image]

Did you create an operation to generate the token? The example I gave above does not generate a new key which is why it does not have an operation to generate one. You will need to create a function to generate the bearer token and then pass it into the test connection operation.

@mpotti Thanks for your response. That means, I need to add an operation “Custom Authentication” before test connection to generate a access token right? Do we have any documentation on this as Sailpoint document is not much helpful

Unable to generate Access Token

Identity Security Cloud (ISC) ISC Discussion and Questions

mpotti (Mark Potter) June 17, 2024, 12:16pm 7

So this is all going to depend on the API spec of the application you are connecting to. But I am hoping this example points you in the right direction.

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Unable to generate Access Token

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