Hi Team,
I am having some issues with a Webservices SaaS connector. I am unable to render a successful connection. The Access token part is failing. It seems to be working fine withy the VA connector but the SaaS connector is not liking the config. I have seen a few posts regarding SaaS connectors not supporting certain ops. Has anyone been able to get one working properly?
See below
{
"description": "PrecisionLender",
"owner": {
"type": "IDENTITY",
"id": "REDACTED",
"name": "REDACTED"
},
"cluster": {
"type": "CLUSTER",
"id": "REDACTED",
"name": "REDACTED"
},
"accountCorrelationConfig": null,
"accountCorrelationRule": null,
"managerCorrelationMapping": null,
"managerCorrelationRule": null,
"beforeProvisioningRule": null,
"schemas": [
{
"type": "CONNECTOR_SCHEMA",
"id": "REDACTED",
"name": "account"
},
{
"type": "CONNECTOR_SCHEMA",
"id": "REDACTED",
"name": "group"
}
],
"passwordPolicies": null,
"features": [
"UNLOCK",
"PROVISIONING",
"AUTHENTICATE",
"PASSWORD",
"ENABLE"
],
"type": "REDACTED",
"connector": "web-services-saas",
"connectorClass": "",
"connectorAttributes": {
"healthCheckTimeout": 90,
"idnProxyType": "sp-connect",
"clientCertificate": null,
"deltaAggregationEnabled": false,
"accesstoken": null,
"connectionType": "direct",
"client_id": "REDACTED",
"spConnectorInstanceId": "REDACTED",
"password": null,
"client_secret": "REDACTED",
"clientKeySpec": null,
"saml_headers_to_exclude": null,
"saml_headers": null,
"private_key": null,
"slpt-source-diagnostics": "{\"connector\":\"web-services-saas\",\"status\":\"SOURCE_STATE_ERROR_SOURCE\",\"healthy\":false,\"healthcheckDisabled\":true,\"healthcheckCount\":103,\"lastHealthcheck\":1744678510475,\"statusChanged\":1744389960195}",
"formPath": null,
"refresh_token": null,
"cloudCacheUpdate": 1744678481312,
"saml_request_body": null,
"privateKeyPassword": null,
"authenticationMethod": "OAuth2Login",
"connectorName": "Web Services SaaS",
"enableStatus": null,
"since": "2025-04-11T16:46:00.195Z",
"status": "SOURCE_STATE_ERROR_SOURCE",
"spConnectorSupportsCustomSchemas": true,
"supportsDeltaAgg": true,
"oAuthJwtHeader": null,
"genericWebServiceBaseUrl": "https://xys/v2",
"connectionParameters": [
{
"httpMethodType": "POST",
"pagingInitialOffset": 0,
"requestType": "API",
"sequenceNumberForEndpoint": "1",
"uniqueNameForEndPoint": "Authentication - Get Token",
"curlCommand": "curl --request POST \\\n --url https://xys/auth/token \\\n --header 'Accept: application/json' \\\n --header 'Authorization: Basic Og==' \\\n --header 'Content-Type: application/json' \\\n --header 'clientId: REDACTED' \\\n --header 'password: REDACTED' \\\n --header 'username: REDACTED'",
"rootPath": null,
"body": {
"bodyFormData": {
"password": "REDACTED",
"SECRET": "REDACTED"
},
"jsonBody": null,
"bodyFormat": "formData"
},
"customAuthUrl": "https://xys/auth/token",
"graphqlVariables": null,
"paginationSteps": null,
"responseCode": null,
"resMappingObj": {
"accessToken": null
},
"contextUrl": null,
"pagingSize": 50,
"graphqlQuery": null,
"header": {
"Authorization": " Bearer $application.access_token$",
"Content-Type": "application/json"
},
"operationType": "Custom Authentication",
"xpathNamespaces": null,
"parentEndpointName": null
},
{
"httpMethodType": "GET",
"pagingInitialOffset": 0,
"requestType": "API",
"sequenceNumberForEndpoint": "2",
"uniqueNameForEndPoint": "Test Connection",
"curlCommand": null,
"rootPath": null,
"body": {
"bodyFormData": null,
"jsonBody": null,
"bodyFormat": null
},
"customAuthUrl": null,
"graphqlVariables": null,
"paginationSteps": null,
"responseCode": [
"2**"
],
"resMappingObj": {
"officerCodes": "$.officerCodes",
"firstName": "$.firstName",
"isLockedOut": "$.isLockedOut",
"lastName": "$.lastName",
"securityProfile": "$.securityProfile",
"homeRegion": "$.homeRegion",
"isEnabled": "$.isEnabled",
"id": "$.id",
"email": "$.email",
"username": "$.username"
},
"contextUrl": "/users",
"pagingSize": 50,
"graphqlQuery": null,
"header": {
"Authorization": "Bearer $application.accessToken$"
},
"operationType": "Test Connection",
"xpathNamespaces": null,
"parentEndpointName": null
}
],
"lockStatus": null,
"oauth_request_parameters": {
"scope": "precisionlender-client"
},
"grant_type": "CLIENT_CREDENTIALS",
"deltaAggregation": {
"std:entitlement:list": null,
"std:account:list": null
},
"possibleHttpErrorMessages": {
"errorMessages": null,
"errorCodes": null
},
"connectionTimeout": "60",
"token_url": "https://xys/auth/token",
"oauth_body_attrs_to_exclude": null,
"spConnectorSpecId": "REDACTED",
"deleteThresholdPercentage": 10,
"oauth_headers": {
"alg": "RS256"
},
"privateKey": null,
"templateApplication": "Web Services SaaS",
"apiToken": null,
"healthy": false,
"private_key_password": null,
"cloudDisplayName": "PrecisionLender -SaaS",
"oAuthJwtPayload": null,
"oauth_headers_to_exclude": null,
"saml_assertion_url": null,
"beforeProvisioningRule": null,
"username": null
},
"deleteThreshold": 10,
"authoritative": false,
"healthy": false,
"status": "SOURCE_STATE_ERROR_SOURCE",
"since": "2025-04-11T16:46:00.195Z",
"connectorId": "web-services-saas",
"connectorName": "Web Services SaaS",
"connectionType": "direct",
"connectorImplementationId": "web-services-saas",
"managementWorkgroup": null,
"credentialProviderEnabled": false,
"category": null,
"accountsFile": null,
"id": "REDACTED",
"name": "PrecisionLender -SaaS",
"created": "2025-04-11T16:41:22.652Z",
"modified": "2025-04-15T00:55:10.495Z"
}