Troubleshooting

Issue: Enabling/disabling an account fails with the error: Error while disabling account: Unauthorized


This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/connectors/atlassian/cloud/help/integrating_atlassian_cloud/troubleshooting.html

Is there a way to easily filter out the Customer account types in SailPoint I have multiple accounts in ISC that are customer account types

Hi @nwolfe5! Thank you for your input. Can you provide more information to help our team understand how to best address it? Specifically, is your question related to the posted troubleshooting message? Or, is this a general question about the filter options (but not specific to any topic with the guide itself). Thank you!

More of a general question about what filtering options are available for Atlassian.