Troubleshooting

Ticket creation fails because Access Request comments contains special characters. The system produces the following error message:


This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/connectors/servicenow/sdim/help/integrating_servicenow_sdim/troubleshooting.html

A post was split to a new topic: ServiceNow Service Desk - Create new accounts in the source with only SailPoint tasks?