Troubleshooting

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1

In the absence of a provisioning rule, when you start the Create Account operation, the following error displays:

This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/connectors/sql_loader/help/integrating_sql_loader/troubleshooting.html
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Hi @DocsTeam, All the theoretical references in this documentation point to IdentityIQ configurations and not ISC.

All the source patches are in XML, there’s no json path provided on where to make these source patches, there is mention about IIQ tasks and their impacts on the troubleshooting steps which is not part of ISC and does not align well leading to a lot of confusion.

Would request someone from the documentation team to update this document at the earliest to match the ISC configurations which will greatly benefit anybody implementing this connector at their clients.

Again, this is one of many documentations with this issue. I know a lot of connector documentations still referring to IdentityIQ configurations and references, important one out of many being the ‘Web Services’ connector. Hope that gets updated too.

Thanks,
Arshad.

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Hi Arshad! Thank you for your input. I’ve created a Jira issue to track the effort and I’ll update the comment thread when it’s been addressed: CONDOCS-5875

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