We have a requirement to change the ownership during leaver process. We were using ISC Loop-back connector for reassignment the ownership of objects to user’s manager, but we also have to send notification to user’s manager with the list of objects in the email template that the ownership of those objects is being changed to their manager.
The issue is the loop-back connector immidiately changes the ownership once the user is terminated and we are not able to fetch the ownership details in the workflow. So we are unable to print the list of objects in the email template.
One thing you could do is create a workflow that triggers before termination happens, for example based on the end date. You can use a scheduled workflow that triggers on a search query looking for end dates that happen in the next 1 - 2 days and list the items that way.
I was also thinking about how to notify the new owner. My thought was in the workflow where are you are reassigning the objects, can you pull the list of items that you want to rename, iterate through to get the names, send the email to the manager and then iterate through to actually change the ownership?
If that doesn’t work, my other thought was just to send the manager a list of all items that they now own.