Hey Guys,
I am facing a issue of Timeout error while provisioning user into AD account through request center in ISC. It says request complete but giving me time out error pls refer below screesnhot for reference and kindly let me know how to fix this.
NOTE : My AD is in healthy state
Hi @Rakesh_Singh_1234 ,
Try to increase the provisioning timeout and check. You can refer this Timeout Errors and Settings
ok but how to do it where to go can u pls let me know @JackSparrow ?
Hi @Rakesh_Singh_1234 , Get the source id from sailpoint UI then go to postman and use “patch source api” with below link i mentioned the link and in request body just put the json as per SS provided and in params put source id .
Thank you.
Hi @Rakesh_Singh_1234,
Thank you for the update. Can you please go to Search → Search the user and share what you are getting in the Account Activity ?
Thanks
Rakesh Bhati
Hi @Rakesh_Singh_1234 can you please get the source by source.id and check that provisioning timeout is their or not in JSON of source ,If it is not their then just replace the operation from “replace” to “add”.
@pavya even after adding i am geting bad request i chek in source the provision timeout is not there and i am doing patch update source partial
Hi @Rakesh_Singh_1234 , Can you just provide the SS of your postman headers and params tab.Also can you try using V2024 or beta api
Hi @Rakesh_Singh_1234 ,
Please use the below cURL, hope It should work for you.
Note: If the provisioningTimeout attribute is present in your source response, change the “op” value to replace.
curl --location --globoff --request PATCH ‘{baseurl}/beta/sources/source-id’
–header ‘Content-Type: application/json-patch+json’
–data ‘[
{
“op”: “add”,
“path”: “/connectorAttributes/provisioningTimeout”,
“value”: 75
}
]’
Thank You!
