Timeout Errors and Settings

Timeout errors may occur when SailPoint is waiting for a response from the Virtual Appliance (VA). These errors are applicable to all connectors and tend to occur during the setup of sources or when sources are down. This document is designed to give specific information that can be used to resolve these errors.


This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/connectors/active_directory/help/common/identitynow_topics/timeout_errors.html

It appears the provisioningTimeout example is incorrect. I have tried hitting endpoint
/v2024/sources/:adSourceId with the following body (basically copy and pasted from the documentation) and get a 400.1 Bad request content error:

[
    {
        "op": "replace",
        "path": "/connectorAttributes/provisioningTimeout",
        "value": 75
    }
]

EDIT: It seems that by default, you must do an add operation instead of a replace. This is unclear as it does not show up in the get source API response but the documentation indicates that 60s is default.