The aggregations in SSFF work correctly, but when trying to use attribute synchronization, they dont

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

When we try to use the attribute synchronization, we receive the following error:
[“sailpoint.connector.InvalidConfigurationException: PickList Mapping is required field and can not be blank.”]
But the aggregations work correctly, what would be the name of the necessary event in the picklist to enable the sync?
We trying to sync from the identitys to SSFF account

2

what attribute are you trying to sync? Some of the attributes like employeestatus, events, email type are of picklist type, so make sure you have correct mapping for them. More information can be found here, Integrating SailPoint with SuccessFactors - Compass

3

We trying with Username and PrimaryEmailAddress, both are supported according to the documentation , that’s why we can’t understand where the error comes from.
This is the mapping:

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4

Any idea how to solve it?

5

@Juanisola

  1. Make sure you have properly defined the PickList values in your connector configuration. The PickList mapping is used to convert values from the source system to SailPoint standard values.
  2. For each PickList mapping, make sure you have provided a value for the source system value and the corresponding SailPoint value it should map to.

The key is making sure every relevant status/type coming from the source system has a proper mapping defined to a SailPoint standard value, with no blank entries in the PickList.

Also if possible please share the screenshot from the configuration.

If above is fixed then I do not see any issue as to why the attributes will not get synced.