Test Account Correlation feature is erroring out

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hello Sailors ,

even after configuring multiple Correlation Configurations using identity mapping and source reset , unoptimized aggregation

Test account correlation feature is erroring out with this error

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Most of accounts got correlated except very few
ex if source has 100 accounts 93-95 got correlated 5-7 were uncorrelated
UAT more concerned about error ratherthan actual account correlation / uncorrelated accounts
anyone faced similar issue before

thanks in advance
Avinash Mulpuru.

2

Hi @amulpuru ,

Is it happening frequently? From error message, seems like it is related to correlation recommendations.

3

If the error comes on correlation recommendation, increase the aggregateTimeout and see whether it works.

If it is a Test Correlation error,

  • It could be due to data inconsistency, please compare the correlation identity attribute and account attribute values and names and it should match for the valid accounts.
  • Try a full aggregation and test again and see it fixes the error
  • If you are using any correlation rule, validate the rule, it should be error free.