Source healthy or unhealthy - email should hold a error variable.
we created a atlassian service account which is creating a jira tickets but
to close same jira ticket via automation process / auto close
we need a tracking id / unique id that should be sent out in emails, so they can scan it and when ever jira process a escalation it should relate to that specific unique id.
Dear recipient,
#if($total == 1) A source has #{else} Sources have #end changed status within your system.
#if (${unhealthySources.size()} != 0 )
The following #if(${unhealthySources.size()} == 1) source is #{else} sources are #end unhealthy:
#foreach ($source in $unhealthySources) ${source.name} #if (${source.containsKey("since")}) has been in an Unhealthy state for ${source.since} #{else} has moved to an Unhealthy state #end
#end
#end #if (${backToNormalSources.size()} != 0 )
The following #if(${backToNormalSources.size()} == 1) source is #{else} sources are #end healthy:
#foreach ($source in $backToNormalSources ) ${source.name} #if (${source.containsKey("since")}) has been in a Healthy state for ${source.since} #{else} has moved to a Healthy state #end
#end
#end
Please sign in to ${PRODUCT_NAME} for more information.
Thank you,
The ${PRODUCT_NAME} Team
You are receiving this email because your email address was configured to receive ${PRODUCT_NAME} notification emails.
--------------------------------------------------------------------------this just give a email notification without any id
—>
Operations, please escalate this to the Identity team
Dear recipient,
A source has changed status within your system.
The following source is healthy:
SAP-CPGRC has been in a Healthy state for 8 minutes 51 seconds
Please sign in to SailPoint IdentityNow for more information.
Thank you,
The SailPoint IdentityNow Team
You are receiving this email because your email address was configured to receive SailPoint IdentityNow notification emails.
what should be the variable in our case ?
@colin_mckibben