Show ticket number in request center (my request)

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi ,

We have integrated ServiceNow as SDIM integration with IDN. When a user requests access, a Service Now Service request is created - REQxxxx.

Is there a way to display this information to user in request center under the request raise?Is there an API that we can leverage ?

Thanks

2

Unfortunately there isn’t currently a way to show this. The ideas page says it is a future consideration.

3

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