We are in the process of testing Segmentation so that Users can only see items they are allow to request. I see segmentations are working in SailPoint however, with the integration into ServiceNow - the segmentations are not working… Screenshot from our SailPoint [2025-01-13 13_44_00-SailPoint] …

ServiceNow ISC - Segmentation issue

liamkokeeffe (Liam OKeeffe) January 14, 2025, 3:07pm 3

Hi William,

I don’t believe segments are supported in the ServiceNow Catalog Integration at the moment.

Thanks,

Liam