Servicenow Governance Connector - employee_number field

IdentityIQ (IIQ) IIQ Discussion and Questions
,
1

Which IIQ version are you inquiring about?

Version 8.2

Share all details related to your problem, including any error messages you may have received.

I would like to send employee_number attribute in the Servicenow account creation operation.
was looking at the existing Service now account creation form all fields are referencing to “con_prov_policy_servicenow_”
can i know where can i find the same for employee_number field ? are there anything else i should consider to send employee_number value in the account creation operation ?

2

I would start with going through this document

It is about provisioning custom attributes to ServiceNow.

Regarding con_prov_policy_servicenow_ it’s a language token which you can define on your own. Details here
https://community.sailpoint.com/t5/Technical-White-Papers/Enterprise-Localization-of-IdentityIQ/ta-p/77659

3

Thanks, Kamil.
I see [employee_number] attribute here in the account attributes, (Account Attributes)

can’t we make use of it to send employee_number via create policy. Can you help me understand why custom attribute is required.

Thanks!

4

Aa sorry then, I didn’t check if it is standard attribute - just assumed it’s custom one.

But if it is a standard then it’s much easier to provision them. You can configure target mapping to provision this attribute based on identity attributes. You can also create custom rule where you build provisioning plan and provision this attribute.

5

No worries, Kamil.
Will do some testing and see how it goes.
Thanks!

6

Hi Kamil,

It worked. Thanks for your inputs.

7

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.