Service Now integration with SailPoint IDN

Identity Security Cloud (ISC) ISC Discussion and Questions
2

Hi Sai,
Thank you for your post. In essential there are three types of Integration which IdentityNow provides to connect to ServiceNow.

  1. Service Catalogue Integration - This integration is used if you want ServiceNow to be the front end for raising the request. Link for the documentation below.
    ServiceNow - Compass

  2. Service Desk Integration - This integration is used if you want IdentityNow to do provisioning and create tickets for disconnect applications which do not have any target. Added Link below for documentation.
    ServiceNow - Compass

  3. ServiceNow Identity Governance Connector - This is used if you want to manage ServiceNow users in IdentityNow. CRUD operations.
    ServiceNow - Compass

Let me know what details you are looking at for the integration. Hope the above explanation helps

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