Send email to 4k+ users in workflow

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi All,
We have a requirement to send a notification to approximately 4,000+ users through a workflow.

Could you please confirm whether the loop function supports this volume, or if there are any alternative approaches we should consider to effectively accomplish this requirement?

Thank you for your guidance and support.

2

Hi Nandini,
For Loop we have a limit of 250 items to be looped in. Could you please elaborate the requirement ? Can you use a custom script and send the email notification ?

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Thanks
Rakesh Bhati

3

Hi Rakesh
This email will serve as a warning notification for accounts that meet the dormant condition, specifically those with a last login date of 80 days. Following this notification, their accounts will be disabled, as per the process already implemented in production.

As an enhancement, we intend to notify users in advance through this reminder email to ensure they are informed ahead of the disablement.

Hope this clarifies the information.

4

yeah, thats the reason i was skeptical on this usage.

5

Hi @nandiniks

If you want to send the notification to 4K users in one email, i think that may not be achieveavle as i doubt if you can store so much information ISC variable.

If you want to send these notifications one by one, then you can use the recursive workflows which can loop over all the dormant accounts and then send the emails.

I hope this helps.

Regards
Vikas.

6

HiVikas, do you have any example if any possible.

7

Hi @nandiniks

I have implemented the same but that one i can not share unfortunately. But this is the documentation you can use and let us know if there are any concerns.

Thank You.
Regards
Vikas.