Hello,
I am looking for documentation or methods to discover data sent to SDIM. Not only to fill a request but explore other items that may improve our SNOW tickets that are created by the SDIM.
The current ask is to include the requestedFor name in the description and short description.
I am not familiar with Velocity and we are currently using what our implementation team configured. I have not started testing, but think the best way to see what is being sent is to just add $Request and $Plan to the description field in the SDIM configuration and submit a request to try and identify what data is available.
Is there an easier way to test this?
Is there more than $Request and $Plan being sent? maybe better stated. . . Other variables I can catch to get data other than $Request and $Plan?