Hi Everyone,
Need help on Sales force attributeSync. When I tried to sync the Salesforce attributes, seeing below issue, Sync attributes are Stright from identity mapping and there is no transforms too.
[image]
HI @saikumarS ,
Could you please check if sync has been enabled for two attributes with same name as “FirstName”? If possible, could u pls send the screenshot of attribute sync page?
I just mapped 2 attributes which is firstname and last name .And i see that getting for email also which i used transform in Identityprofile.
a record with the identical Name already exists also seeing the error or with different values also getting duplicate error.
Seems like Salesforce is
Hi @saikumarS , could you check with the Salesforce team to confirm if they have implemented any rules to prevent duplicate entries for the FirstName field ?
Sure ,Thanks ..I will check with them
Hi Prasanth,
There is no restriction from sailpoint.
Is there any restrictions from Salesforce ?
No prasanth , I spoke with salesforce team and they mentioned no restrictions for service accounts and fields.
Is “FirstName” unique attribute in salesforce? Is the issue specific for this user?
@sharvari - Any idea on this ?
We are getting duplicate issue on salesforce connector during the attribute sync.
Hi @Naidu_Reddi @vishal_kejriwal1
Any idea on above error ?
@saikumarS If you have access to salesforce target, try to update firstname manually, observe Is it allow to update or not
Salesforce team is able to update it in salesforce target.
and service account has all the permissions.
@saikumarS Are you getting this error for every user or only for particular user? bcz this error thrown by salesforce api
It’s saas or VA based connector . I have reverently used both connector on my need and don’t see any issue . Is this specific to particular user ?
I will suggest parallelly create a support case .
1 Like
Getting it for all the users
I would say create support case .
2 Likes
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.