Salesforce Attribute sync error

Hi Everyone,

Need help on Sales force attributeSync. When I tried to sync the Salesforce attributes, seeing below issue, Sync attributes are Stright from identity mapping and there is no transforms too.

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HI @saikumarS ,

Could you please check if sync has been enabled for two attributes with same name as “FirstName”? If possible, could u pls send the screenshot of attribute sync page?

I just mapped 2 attributes which is firstname and last name .And i see that getting for email also which i used transform in Identityprofile.

a record with the identical Name already exists also seeing the error or with different values also getting duplicate error.

Seems like Salesforce is

Hi @saikumarS , could you check with the Salesforce team to confirm if they have implemented any rules to prevent duplicate entries for the FirstName field ?

Sure ,Thanks ..I will check with them

Hi Prasanth,

There is no restriction from sailpoint.

Is there any restrictions from Salesforce ?

No prasanth , I spoke with salesforce team and they mentioned no restrictions for service accounts and fields.

Is “FirstName” unique attribute in salesforce? Is the issue specific for this user?

@sharvari - Any idea on this ?

We are getting duplicate issue on salesforce connector during the attribute sync.