Hi Team,
We have configured a workflow for access request for one of our connectors. However, when we submit the access request, it fails with below error and cancelled the workflow before it’s execution
Looks like it fails before the approval step.
Any thoughts on this?
Welcome to the SailPoint Developer Community!
Did you check, the recipient might already have the access and that’s why ISC is auto cancelling the execution of this workflow?
Can you share the JSON code of this workflow? Please make sure to mask/remove your tenant related private/sensitive data.
Yes, we have tested the workflow, but the access request is failing with above request before executing the workflow.
What does your create policy look like? This seems like it could be a case where you have a transform in one of your create policy attributes, and the value is shorter than the substring you’re trying to extract.
@margocbain Thank you very much for the suggestion. I think the problem is in the create policy only. I will check and update here.
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