sailpoint.connector.ConnectorException

[StevenFrey]

I am getting following error:
sailpoint.connector.ConnectorException: java.lang.InterruptedException: Timeout waiting for response to message 4 from client 6399ecc0-c981-44b1-a7dd-4e595e6ffa72 after 60 seconds.
Can any one help me with this issue.

[Sachin_Rajathadri]

Hi @StevenFrey,

What type of connector is this? Is this Active directory? Could you please check your firewall settings? make sure you have opened the right ports.
Also, did you get this error while running “Test connection”?
Thanks!

[Anshu_Kunal]

@StevenFrey

Please checkout this post which talks about timeout error for AD connector, you might get some ideas on resolving your issue.

Timeout Error When Connecting SailPointNow to Active Directory

Hi Experts, I am encountering an issue while trying to establish a direct connection between SailPoint Now and Active Directory. Despite configuring all the necessary settings, I am consistently receiving a “Timeout waiting for response” error. [image] Could anyone provide insights into what might be causing this timeout error? OR Are there any specific logs or settings I should review to resolve this issue?

Thanks

[sk8er23 (Anthony Huxtable-Jones)]

Have you tried increasing timeouts, depending on the connector type this may be required.