Recently we have migrated to Production tenant and when First New joiner was processed, it created Entra account but did not create SNOW and AD account (through Role Provisioning).
We observed that Identity is having below error so probably due to this error SNOW and AD Roles were not provisioned to Identity.
trackingId: 6b7d7*********3023b8746ecc941 java.lang.RuntimeException: sailpoint.tools.GeneralException: Unable to resolve id for application.Filters: Filter [1] == type != "Logical" Filter [2] == extended2 == "**<SB Entra source name>**" , Scope extensions: none defined,scope results [null],unscoped globally accessible [null],Ordering ==[],Group by == [], Query Hints == [],Query [null],ResultLimit [-1],First Row [0],Distinct [false],Cache results [false],Flush before query [false]
Any inputs on this issue? We have created a SailPoint ticket as Error seems to be a connector related and we even saw Entra Sandbox source name in error but any inputs are appreciated.
You mention that it is the Sandbox Entra source name. If Prod differs, that could affect it.
How did you migrate the code from Sandbox to PROD?
Where did you configure this filter? It seems like it is Entra.
I would use the Source API to export the source configuration from PROD and look to see if the SB Entra source name is there, and then correct it. You may also need to look at the schema and other linked objects where possible. If one of the references was not updated, then I would report that with your support ticket as well if you used Config hub for migration.
After raising this query somehow I was landed on a similiar topic and then we checked there was reference in transform (although we thought we resolved all the references) and there was another in Create account profile for Active Directory since we are using Entra account attribute to create AD account which eventually solved the identity error and Roles got provisioned.
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