Role assigned via Access request not added

Hi Everyone,

We have a use case (Self-Service Access Request), where the user request a multiple additional role separately in SAP HANA via access request.
However, some composite roles are not added to the user’s account in SAP, and then after identity refresh the missing role is now added, but the current/existing role is removed, and based on the SAP logs, the SailPoint service account is deleting the role.

Any advice or solutions that could help?
Thank you!

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