Allowing entitlements to be given new names and descriptions has been very helpful. But I haven’t been able to find a way to reset the entitlement back to its original name and description. I have looked through the API documentation, and searched the developer forum, but haven’t found anything.
We have tried changing the manuallyUpdatedFields attributes on the entitlements to false. Then we did an entitlement aggregation. The new name and description persisted.
The only thing I could find in the API documentation is reseting of all entitlements for the source. This is fine when you have a small amount of entitlements and/or access profiles for a particular source. But some of our sources have hundreds of access profiles, and we would have to recreate all of those access profiles if we reset the entitlements.
Does anyone know if there is a way to just reset a single entitlement?
We’ve had luck running an unoptimized entitlement aggregation after resetting manuallyUpdatedFields to get ISC to revert back to what’s configured in the source.
It’s not currently documented on the Entitlement Aggregation API, but it is configured the same as the disableOptimization flag on the Account Aggregation API:
Note that this will not clear/blank/null an entitlement description that has been configured in ISC but is blank/null in the source.