Requiring Mandatory Comments on Identity Registration Approvals

Hello everyone,

Whenever a new identity is registered, it enters an approval workflow. I would like to enforce that a comment be entered any time an approver clicks Approve or Reject on that registration request.

Could someone please help me configure SailPoint IIQ so that comments are mandatory for both approval and rejection actions?

Thank you,

You can check this option by navigating to Debug > IdentityIQ Settings > Miscellaneous, and then selecting the option ‘Require comments for all access items.’

Its not working for identity approval

Hi @Ishita31 ,

as per my understanding IIQ does not provide that feature OOTB.
In case you want to make those comments mandatory you’ll have to customize the workflow and also the approval form in order to have control

The “mandatory comments” configuration mentioned above does solely apply to Access Requests.

Best regards,
Daniel

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oh thnku @daniel_neubert will try this.