Request time out error in 8.4P2

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Hi All,

We recently upgraded to SailPoint IdentityIQ 8.4 Patch 2, and have intermittently observed the following request timeout errors at various screens. The issue is replicated even while accessing SailPoint via the direct URL (without Load Balancer involvement).

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Has anyone experienced similar behavior post-upgrade?

Would appreciate any insights, possible causes, or recommended troubleshooting steps.

Thanks in advance!

2

Hi @KARTHI

There is an open topic with the same error on IIQ 8.4p2 in the SailPoint Developer Community.

Request timeout error while saving an access review - IdentityIQ (IIQ) / IIQ Discussion and Questions - SailPoint Developer Community

I recommend reaching out to the SailPoint technical support team.

3

Hi @KARTHI

Please give a try of iiq.properties value update as recommended in below topic:

Request timeout error while saving an access review - #8 by pattabhi