I need to edit this so all three email addresses get all the notifications. Is it possible to send this to multiple external email addresses not id# in IDN.
Redirecting Emails
In non-production tenants, admins commonly redirect allemails to a test address rather than allowing them to be sent to business users. To configure this redirection:
Go to Admin > Global > Email Templates.
Select Settings.
Choose Test Address, enter the email address you want to use, and select Save.
Currently, it is not possible to send emails to multiple recipients using the “test email” field.
Additionally, while email templates allow for modifications to the email message data, the recipient list remains fixed.
I would also like to note that while we can change the email address of the “reply to” field, it is not possible to include multiple email addresses in the recipient list
If setting up a DL is not possible, you can use one the three emails and then create a rule in outlook to forward the IDN emails to the other two emails. Just trying to think about workarounds