8.5
I created a quicklink that should return a form which shows the list of users to select but it is giving a blank page with Form tilte and some whiteline ,its the same case for almost all the quicklinks where forms are used .the same screenshot is also attached. form is not rendered.
I am unsure why this is the case. Can any one help why this is happening.
Added the sample workflow I used. Can someone help me for my issue.
TIA
Hi @kanusha9 - can you share your workflow XML?
Few things to note here:
Show PR Users Form vs Form. Would change that to be explicit, although it’s still working given you don’t have explicit transitions turned on. Still best practiceworkItemFormBasePath as formData, but not initializing formData anywhere. Initialize this before the approval step otherwise fields can behave oddlySample (expand as needed for your use case):
<Variable name="formData">
<Initializer>
<Script>
<Source>
return new java.util.HashMap();
</Source>
</Script>
</Initializer>
</Variable>
Hope this helps!
Given this is happening with other workflows as well, feel free to share and can assist
TestCreateUserWorkflow.xml (5.1 KB)
@kanusha9 Please refer to this test workflow. This is working fine without workItemFormBasePath & workItemForm arguments. Please removing it. and also update the Step name in transition to match with exact step name.
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Hi @kanusha9 ,
Can you share the logs, when a Quickink is launched
@kanusha9 You might want to check the logs in case something went wrong with any common artefacts/libraries or xhtml file. Do you remember what are the recent changes you have made in your environment?
I am not Sure I am new in this environment. would you suggest where all I can check for this issue?
You can get the Syslogs from Intelligence → Advanced Analytics → Search Type - Syslog and then click on Run Search.
If possible, can you share the server logs also.
@kanusha9 - Can you import some forms from example and test that out? seems its minor problem with UI
Can you please set trace = true and check the logs? It will give you an idea.
Hi @kanusha9
I tried the same workflow in my local environment, and the form is displaying correctly. You can see it in the screenshot below. It seems like this might be a minor UI issue on your side.
Thanks,
