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Hello All, i am trying to tackle a problem related to a delimited application. Given the nature of the application, SailPoint creates the remediation workitem… this is what i don’t want.
My questions
Is there a way that i can block this remediation workitem to be created from? or Auto close it ?
if 1 is not possible, how can i change the owner of the workitem?
for this application if i do a advance certification it tags my team workgroup as default owner, but when i do an entitlement owner certification, it gets assigned to entitlement owners . Can i change this so that even entitlement owner certification remediation go to a workgroup
Hi @gavhanet
Default behavior of Entitlement owner certification is that it automatically assigns entitlement owner as certifier. You can bypass this in Entitlement owner cert. You can achieve this in Advanced/Targetted Certification.
You can write a signoff rule : In this rule you can set the RemediationKickedOff to true for the item which one you do not need to be generate the remediation workitem.
Follow this:
-set the RemediationKickedOff to true
-Call the action.remediate API
-create the provisioning plan and set to the action.
This is not full code , just API which need to use.