Proxy gateway "Requested Object Not Found" error

keenonhh · May 13, 2024, 3:20pm

Which IIQ version are you inquiring about?

Version 8.3

Share all details related to your problem, including any error messages you may have received.

Getting the error in the title when attempting to “Test Connection” from the application definition for the proxy gateway from our QA to Production environment. We have an existing proxy gateway set up that is working and this one has been built exactly the same besides the credentials which have been verified in the server.xml/web.xml files. We have ruled out network connectivity issues with a test net connection and can see traffic being sent and received. Could not find any relevant information related to what the source could be for “Requested object not found” so not sure where to look as possible causes. Stack trace below.

java.lang.Exception: Requested object not found
	at sailpoint.connector.cib.CIBRestClient.throwHttpException(CIBRestClient.java:240)
	at sailpoint.connector.cib.CIBRestClient.get(CIBRestClient.java:61)
	at sailpoint.connector.cib.CIBRestClient.get(CIBRestClient.java:37)
	at sailpoint.connector.cib.CIBConnector.testConfiguration(CIBConnector.java:377)
	at sailpoint.connector.ConnectorProxy.testConfiguration(ConnectorProxy.java:411)
	at sailpoint.web.ApplicationObjectBean.testConnectorAction(ApplicationObjectBean.java:2842)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.apache.el.parser.AstValue.invoke(AstValue.java:252)
	at org.apache.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:266)
	at com.sun.faces.facelets.el.TagMethodExpression.invoke(TagMethodExpression.java:105)
	at javax.faces.component.MethodBindingMethodExpressionAdapter.invoke(MethodBindingMethodExpressionAdapter.java:87)
	at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:102)
	at sailpoint.web.util.SailPointActionListener.processAction(SailPointActionListener.java:42)
	at javax.faces.component.UICommand.broadcast(UICommand.java:315)
	at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:790)
	at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:1282)
	at com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApplicationPhase.java:81)
	at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:101)
	at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:198)
	at javax.faces.webapp.FacesServlet.service(FacesServlet.java:658)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
	at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:357)
	at sailpoint.web.MyFacesExtensionsFilter.doFilter(MyFacesExtensionsFilter.java:62)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
	at sailpoint.web.SailPointResponseFilter.doFilter(SailPointResponseFilter.java:76)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
	at sailpoint.web.PageAuthorizationFilter.doFilter(PageAuthorizationFilter.java:97)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
	at sailpoint.web.PageAuthenticationFilter$Chainlink.doFilter(PageAuthenticationFilter.java:273)
	at sailpoint.service.PageAuthenticationService.handleFinally(PageAuthenticationService.java:644)
	at sailpoint.web.PageAuthenticationFilter$MyHandler.handle(PageAuthenticationFilter.java:316)
	at sailpoint.web.PageAuthenticationFilter.doFilter(PageAuthenticationFilter.java:126)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
	at sailpoint.web.SailPointContextRequestFilter.doFilter(SailPointContextRequestFilter.java:61)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
	at sailpoint.web.util.MethodFilter.doFilter(MethodFilter.java:51)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
	at sailpoint.web.SailPointPollingRequestFilter.doFilter(SailPointPollingRequestFilter.java:151)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
	at sailpoint.web.util.TimingFilter.doFilter(TimingFilter.java:88)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
	at sailpoint.web.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
	at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201)
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:360)
	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399)
	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:890)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1743)
	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
	at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
	at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Unknown Source)

AdamVentum · May 13, 2024, 5:20pm

@keenonhh welcome in the SailPoint Developer Community!

The error message you provided, java.lang.Exception: Requested object not found, indicates that your application attempted to access an object or resource that couldn’t be found on the server. This can happen for a number of reasons, including incorrect URLs, missing data, or configuration issues in your code or server settings.

The specific lines in the stack trace suggest this error occurred within the CIBRestClient class, a part of a custom library or module (perhaps named sailpoint.connector.cib) used to interact with a REST API or a similar remote service.

CIBRestClient.get() - This method tried to retrieve an object or data from a remote server using a GET request.

CIBRestClient.throwHttpException() - This method was called when the GET request failed to find the object, and it threw the exception you’re seeing.

Can you give something more?
Regards,
Adam

AdamVentum · May 13, 2024, 5:29pm

One more hint.

It’s possible that the issue you’re experiencing with the “Requested object not found” error when trying to “Test Connection” through your proxy gateway could be related to your firewall settings.

If feasible, try testing the connection with the firewall temporarily disabled. This will help determine if the firewall is indeed causing the issue.

Regards,
Adam

system · July 12, 2024, 5:30pm

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Proxy gateway "Requested Object Not Found" error

Which IIQ version are you inquiring about?

Share all details related to your problem, including any error messages you may have received.

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