Share all details about your problem, including any error messages you may have received.
Hi Sailors,
Below is my interceptor rule in the ProvisioningApprovalSubprocess business process. I noticed that the reminder email is not being sent after running the “Check Expired Workitem” task in IIQ.
I have checked the logs and confirmed that the code execution is working as expected. However, when I reviewed Advanced Analytics > Audit > Email Sent and Email Failure, I found that no email was triggered.
I would like to understand what might be preventing the reminder email from being sent.
import sailpoint.api.ObjectUtil;
import sailpoint.api.Provisioner;
import sailpoint.api.SailPointContext;
import sailpoint.object.ApprovalItem;
import sailpoint.object.EmailTemplate;
import sailpoint.object.Identity;
import sailpoint.object.NotificationConfig;
import sailpoint.object.NotificationConfig.ReminderConfig;
import sailpoint.object.NotificationConfig.EscalationConfig;
import sailpoint.object.ProvisioningPlan;
import sailpoint.object.ProvisioningPlan.AccountRequest;
import sailpoint.object.ProvisioningPlan.AttributeRequest;
import sailpoint.object.Workflow;
import sailpoint.object.WorkItem;
import sailpoint.object.ApprovalSet;
import sailpoint.object.Bundle;
import sailpoint.object.ManagedAttribute;
import sailpoint.tools.GeneralException;
import sailpoint.tools.Util;
import sailpoint.workflow.IdentityRequestLibrary;
import sailpoint.object.Workflow.Approval;
import org.apache.log4j.Logger;
import java.util.*;
import java.lang.Boolean;
if (Workflow.INTERCEPTOR_PRE_ASSIMILATION.equals(method)) {
// Promote completion to Rejected if all items are rejected
ApprovalSet aset = item.getApprovalSet();
if (aset != null) {
List<ApprovalItem> items = aset.getItems();
if (!Util.isEmpty(items)) {
int rejectCount = 0;
for (ApprovalItem aitem : Util.safeIterable(items)) {
if (aitem.getState() == WorkItem.State.Rejected) {
rejectCount++;
}
}
if (rejectCount == items.size()) {
item.setState(WorkItem.State.Rejected);
context.saveObject(item);
context.commitTransaction();
}
}
}
} else if (Workflow.INTERCEPTOR_START_APPROVAL.equals(method)) {
// Filter rejects if requested and set previous decisions when requested
ApprovalSet currentSet = approval.getApprovalSet();
if (currentSet != null && !Util.isEmpty(currentSet.getItems())) {
if (Boolean.valueOf(filterRejects)) {
filterRejectsFromApprovalSet(approvalSet, currentSet);
}
if (Util.isEmpty(currentSet.getItems())) {
approval.setComplete(true);
} else {
if (Boolean.valueOf(setPreviousApprovalDecisions)) {
setPreviousDecisionsOnApprovalSet(approvalSet, currentSet);
}
}
}
} else if (Workflow.INTERCEPTOR_END_APPROVAL.equals(method)) {
// Propagate rejection state to parent if all children are rejected
Approval parentApp = approval.getParent();
if (parentApp != null && approval.getApprovalSet() == null) {
boolean completeAndRejected = true;
for (Approval child : Util.safeIterable(approval.getChildren())) {
if (!(child.isComplete() && child.getState() == WorkItem.State.Rejected)) {
completeAndRejected = false;
break;
}
}
if (completeAndRejected) {
approval.setState(WorkItem.State.Rejected);
}
}
}
List approvalItems = approvalSet.getItems();
String approvalType = null;
switch (method) {
case Workflow.INTERCEPTOR_OPEN_WORK_ITEM:
int maxExpirationDays = 7;
List managerConfigs = new ArrayList();
boolean isTwoTier = false;
for (ApprovalItem approvalItem : approvalItems) {
if (approvalItem == null) {
log.debug("Encountered null ApprovalItem");
System.out.println("Encountered null ApprovalItem");
continue;
}
String operation = approvalItem.getOperation();
Object id = approvalItem.getAttribute("id");
log.debug("Attribute 'id' for ApprovalItem: " + id);
System.out.println("Attribute 'id' for ApprovalItem: " + id);
Object operationAttr = approvalItem.getAttribute("operation");
if (id != null && operationAttr != null) {
String operationStr = operationAttr.toString();
if (operationStr.startsWith("Role")) {
Bundle role = context.getObjectById(Bundle.class, id.toString());
if (role != null) {
approvalType = (String) role.getAttribute("approvalType");
log.debug("Role approvalType for ID " + id + ": " + (approvalType != null ? approvalType : "null"));
System.out.println("Role approvalType for ID " + id + ": " + (approvalType != null ? approvalType : "null"));
} else {
log.debug("Role not found for ID: " + id);
System.out.println("Role not found for ID: " + id);
}
} else if (operationStr.startsWith("Entitlement")) {
ManagedAttribute entitlement = context.getObjectById(ManagedAttribute.class, id.toString());
if (entitlement != null) {
approvalType = (String) entitlement.getAttribute("approvalType");
log.debug("Entitlement approvalType for ID " + id + ": " + (approvalType != null ? approvalType : "null"));
System.out.println("Entitlement approvalType for ID " + id + ": " + (approvalType != null ? approvalType : "null"));
} else {
log.debug("Entitlement not found for ID: " + id);
System.out.println("Entitlement not found for ID: " + id);
}
} else {
log.debug("Operation does not start with 'Role' or 'Entitlement': " + operationStr);
System.out.println("Operation does not start with 'Role' or 'Entitlement': " + operationStr);
}
} else {
log.debug("ID or operation attribute is null for ApprovalItem: ID=" + id + ", OperationAttr=" + operationAttr);
System.out.println("ID or operation attribute is null for ApprovalItem: ID=" + id + ", OperationAttr=" + operationAttr);
}
// Update approvalType and maxExpirationDays based on priority
if (approvalType != null) {
if ("Manager and Second Level Manager".equals(approvalType) || "Manager and Defined Approvers".equals(approvalType)) {
isTwoTier = true;
maxExpirationDays = 7;
} else if ("Defined Approvers".equals(approvalType) || "Manager".equals(approvalType)) {
maxExpirationDays = 14;
}
}
}
log.debug("Here is the current approvalType: " + approvalType);
System.out.println("Here is the current approvalType: " + approvalType);
int expirationDays = maxExpirationDays;
long twoDayMillis = 2 * 24 * 60 * 60 * 1000; //Original = 2 * 24 * 60 * 60 * 1000 Testing every 5 Minutae = 300000
if (isTwoTier) {
System.out.println("HREMINDER FOR DEFINED TWO TIER APPROVAL");
// 3rd Day
ReminderConfig firstReminderConfig = new ReminderConfig();
firstReminderConfig.setEnabled(true);
firstReminderConfig.setMillis(300000);
firstReminderConfig.setEmailTemplateName("LCM Identity Update Approval Reminder");
managerConfigs.add(firstReminderConfig);
System.out.println("1");
// 5th Day
ReminderConfig secondReminderConfig = new ReminderConfig();
secondReminderConfig.setEnabled(true);
secondReminderConfig.setMillis(600000);
secondReminderConfig.setEmailTemplateName("LCM Identity Update Approval Reminder");
managerConfigs.add(secondReminderConfig);
System.out.println("2");
// 1 hour before 7th Day
ReminderConfig thirdReminderConfig = new ReminderConfig();
thirdReminderConfig.setEnabled(true);
thirdReminderConfig.setMillis(900000);
thirdReminderConfig.setEmailTemplateName("LCM Identity Update Approval Reminder");
managerConfigs.add(thirdReminderConfig);
System.out.println("3");
} else if ("Defined Approvers".equals(approvalType) || "Manager".equals(approvalType)) {
System.out.println("HREMINDER FOR DEFINED APPROVERS OR MANAGER");
// 3rd Day
ReminderConfig firstReminderConfig = new ReminderConfig();
firstReminderConfig.setEnabled(true);
firstReminderConfig.setMillis(300000);
firstReminderConfig.setEmailTemplateName("LCM Identity Update Approval Reminder");
managerConfigs.add(firstReminderConfig);
System.out.println("4");
// 5th Day
ReminderConfig secondReminderConfig = new ReminderConfig();
secondReminderConfig.setEnabled(true);
secondReminderConfig.setMillis(600000);
secondReminderConfig.setEmailTemplateName("LCM Identity Update Approval Reminder");
managerConfigs.add(secondReminderConfig);
System.out.println("5");
// 1 hour before 7th Day
ReminderConfig thirdReminderConfig = new ReminderConfig();
thirdReminderConfig.setEnabled(true);
thirdReminderConfig.setMillis(900000);
thirdReminderConfig.setEmailTemplateName("LCM Identity Update Approval Reminder");
managerConfigs.add(thirdReminderConfig);
System.out.println("6");
} else {
System.out.println("HREMINDER FOR OTHER");
// 3rd Day
ReminderConfig firstReminderConfig = new ReminderConfig();
firstReminderConfig.setEnabled(true);
firstReminderConfig.setMillis(300000);
firstReminderConfig.setEmailTemplateName("LCM Identity Update Approval Reminder");
managerConfigs.add(firstReminderConfig);
System.out.println("7");
// 5th Day
ReminderConfig secondReminderConfig = new ReminderConfig();
secondReminderConfig.setEnabled(true);
secondReminderConfig.setMillis(600000);
secondReminderConfig.setEmailTemplateName("LCM Identity Update Approval Reminder");
managerConfigs.add(secondReminderConfig);
System.out.println("8");
// 1 hour before 7th Day
ReminderConfig thirdReminderConfig = new ReminderConfig();
thirdReminderConfig.setEnabled(true);
thirdReminderConfig.setMillis(900000);
thirdReminderConfig.setEmailTemplateName("LCM Identity Update Approval Reminder");
managerConfigs.add(thirdReminderConfig);
System.out.println("9");
}
EscalationConfig escalate = new EscalationConfig();
escalate.setEnabled(true);
escalate.setEscalationRuleName("Escalation Rule");
//escalate.setEmailTemplateName("Alert Notification");
escalate.setMillis(expirationDays * 24 * 60 * 60 * 1000);
escalate.setFrequency(twoDayMillis);
escalate.setMaxReminders(10);
managerConfigs.add(escalate);
NotificationConfig notifConfig = new NotificationConfig();
notifConfig.setEnabled(true);
notifConfig.setRemindersEnabled(true);
Date currentDate = new Date();
notifConfig.setStartDate(currentDate);
long timeinMillis = currentDate.getTime();
Date laterDate = new Date(timeinMillis + expirationDays * 24 * 60 * 60 * 1000);
notifConfig.setEndDate(laterDate);
notifConfig.setConfigs(managerConfigs);
item.setupNotificationConfig(context, null, notifConfig);
context.saveObject(item);
context.commitTransaction();
int hoursTillExpirationInt = expirationDays * 24;
if (hoursTillExpirationInt > 0) {
int minutes = hoursTillExpirationInt * 60;
Date dateExp = Util.incrementDateByMinutes(new Date(), minutes);
if (item != null && item.getExpirationDate() == null && dateExp != null) {
item.setExpiration(dateExp);
Date wakeUpDate = Util.incrementDateByMinutes(new Date(), 2 * 24 * 60);
item.setWakeUpDate(wakeUpDate);
context.saveObject(item);
context.commitTransaction();
}
}
break;
}
2026-01-22T15:50:17,852 ERROR http-nio-8080-exec-6 org.apache.bsf.BSFManager:451 - Exception:
java.security.PrivilegedActionException: null
at java.security.AccessController.doPrivileged(Native Method) ~[?:?]
at org.apache.bsf.BSFManager.eval(BSFManager.java:442) ~[bsf.jar:?]
at sailpoint.server.BSFRuleRunner.runScript(BSFRuleRunner.java:347) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.server.InternalContext.runScript(InternalContext.java:1350) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.callInterceptor(Workflower.java:6726) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.start(Workflower.java:7115) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.start(Workflower.java:6315) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.start(Workflower.java:6332) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.advanceApproval(Workflower.java:6062) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.advanceStep(Workflower.java:5151) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.advance(Workflower.java:4563) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.startCase(Workflower.java:3149) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.launchSubcase(Workflower.java:5479) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.launchSubcases(Workflower.java:5372) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.advanceStep(Workflower.java:5163) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.advance(Workflower.java:4563) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.startCase(Workflower.java:3149) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.launchSubcase(Workflower.java:5479) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.launchSubcases(Workflower.java:5395) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.advanceStep(Workflower.java:5163) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.advance(Workflower.java:4563) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.startCase(Workflower.java:3149) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.launchInner(Workflower.java:2818) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.launch(Workflower.java:2668) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.Workflower.launchSession(Workflower.java:2538) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.IdentityLifecycler.launchUpdate(IdentityLifecycler.java:144) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.api.IdentityLifecycler.launchUpdate(IdentityLifecycler.java:152) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.service.RequestAccessService.runWorkflow(RequestAccessService.java:1500) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.service.RequestAccessService.submitRequest(RequestAccessService.java:444) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at sailpoint.rest.ui.requestaccess.RequestAccessResource.submitRequest(RequestAccessResource.java:90) ~[identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at jdk.internal.reflect.GeneratedMethodAccessor4659.invoke(Unknown Source) ~[?:?]
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory.lambda$static$0(ResourceMethodInvocationHandlerFactory.java:52) ~[jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:124) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:167) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:176) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:79) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:475) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:397) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:81) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.ServerRuntime$1.run(ServerRuntime.java:255) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:248) [jersey-common-2.35.jar:?]
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:244) [jersey-common-2.35.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:292) [jersey-common-2.35.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:274) [jersey-common-2.35.jar:?]
at org.glassfish.jersey.internal.Errors.process(Errors.java:244) [jersey-common-2.35.jar:?]
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:265) [jersey-common-2.35.jar:?]
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:234) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:684) [jersey-server-2.35.jar:?]
at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:394) [jersey-container-servlet-core-2.35.jar:?]
at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:346) [jersey-container-servlet-core-2.35.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:366) [jersey-container-servlet-core-2.35.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:319) [jersey-container-servlet-core-2.35.jar:?]
at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:205) [jersey-container-servlet-core-2.35.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199) [catalina.jar:9.0.90]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.90]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51) [tomcat-websocket.jar:9.0.90]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) [catalina.jar:9.0.90]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.90]
at sailpoint.web.SailPointResponseFilter.doFilter(SailPointResponseFilter.java:76) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) [catalina.jar:9.0.90]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.90]
at sailpoint.rest.jaxrs.MethodOverrideFilter.doFilter(MethodOverrideFilter.java:90) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) [catalina.jar:9.0.90]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.90]
at sailpoint.rest.RestCsrfValidationFilter.doFilter(RestCsrfValidationFilter.java:71) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) [catalina.jar:9.0.90]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.90]
at sailpoint.rest.AuthenticationFilter.doFilter(AuthenticationFilter.java:109) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) [catalina.jar:9.0.90]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.90]
at sailpoint.web.SailPointContextRequestFilter.doFilter(SailPointContextRequestFilter.java:68) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) [catalina.jar:9.0.90]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.90]
at sailpoint.web.SailPointPollingRequestFilter.doFilter(SailPointPollingRequestFilter.java:151) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) [catalina.jar:9.0.90]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.90]
at sailpoint.web.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:63) [identityiq.jar:8.4 Build bdd0ed4de58-20230919-192552]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) [catalina.jar:9.0.90]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.90]
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201) [spring-web-5.2.24.RELEASE.jar:5.2.24.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.24.RELEASE.jar:5.2.24.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) [catalina.jar:9.0.90]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) [catalina.jar:9.0.90]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) [catalina.jar:9.0.90]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) [catalina.jar:9.0.90]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481) [catalina.jar:9.0.90]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) [catalina.jar:9.0.90]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) [catalina.jar:9.0.90]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:660) [catalina.jar:9.0.90]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) [catalina.jar:9.0.90]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:346) [catalina.jar:9.0.90]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:388) [tomcat-coyote.jar:9.0.90]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) [tomcat-coyote.jar:9.0.90]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:936) [tomcat-coyote.jar:9.0.90]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1791) [tomcat-coyote.jar:9.0.90]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) [tomcat-coyote.jar:9.0.90]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1190) [tomcat-util.jar:9.0.90]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) [tomcat-util.jar:9.0.90]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:63) [tomcat-util.jar:9.0.90]
at java.lang.Thread.run(Thread.java:829) [?:?]
Caused by: org.apache.bsf.BSFException: BeanShell script error: bsh.EvalError: Sourced file: inline evaluation of: ``import sailpoint.api.ObjectUtil; import sailpoint.api.Provisioner; import sailpo . . . '' : Error in method invocation: Method toXml() not found in class'java.util.ArrayList' : at Line: 171 : in file: inline evaluation of: ``import sailpoint.api.ObjectUtil; import sailpoint.api.Provisioner; import sailpo . . . '' : managerConfigs .toXml ( )
BSF info: script at line: 0 column: columnNo
at bsh.util.BeanShellBSFEngine.eval(BeanShellBSFEngine.java:202) ~[bsh-2.1.8.jar:2.1.8 2018-10-02 08:36:04]
at org.apache.bsf.BSFManager$5.run(BSFManager.java:445) ~[bsf.jar:?]
... 102 more
2026-01-22T15:50:17,852 ERROR http-nio-8080-exec-6 sailpoint.api.Workflower:6734 - Problem running script: sailpoint.object.Script@2e5944b4
sailpoint.tools.GeneralException: BeanShell script error: bsh.EvalError: Sourced file: inline evaluation of: ``import sailpoint.api.ObjectUtil; import sailpoint.api.Provisioner; import sailpo . . . '' : Error in method invocation: Method toXml() not found in class'java.util.ArrayList' : at Line: 171 : in file: inline evaluation of: ``import sailpoint.api.ObjectUtil; import sailpoint.api.Provisioner; import sailpo . . . '' : managerConfigs .toXml ( )
BSF info: script at line: 0 column: columnNo
