Preference Update Email Is Sent To Personal Email Rather Than Work Email

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

The OTB preference update email is being sent to the personal email rather than the work email. Is there a configuration setting that can be updated to fix this ?

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Hi @shristeerawat,

Can you check other emails are also going to a specific email. Can you also validate Test Address under Email Settings, may be all of the emails in your tenant are routed to a particular email.

thanks,
Uday

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