Any idea how can approver/reviewer comments be passed to the SNOW ticket via the Generic connector? The following code will only work for comments submitted by requestors #foreach($req in $plan.requests)#if($req.arguments.comments)Comment from SailPoint is : $req.arguments.comments#end#if($req.ite…

Hi @sahil, I don’t think we can pass approver/ reviewer comments. Please check below link for more idea. [image] Reviewer Comments in ServiceNow ServiceDesk Integration ISC Discussion and Questions Hi All, Is it possible to pass the Reviewer comments given during to Cer…

Pass approver/reviewer comments to Service Desk ticket

Identity Security Cloud (ISC) ISC Discussion and Questions

maheshtare (Mahesh Tare) April 30, 2024, 9:39am 2

Hi @sahil,

I don’t think we can pass approver/ reviewer comments. Please check below link for more idea.

Topic		Replies	Views
How to Pass previousReviewersComments in the Email template for the next level approver ISC Discussion and Questions identity-security-cloud	2	36	December 6, 2024
Passing Request Comments on Service Desk Integration ISC Discussion and Questions identity-security-cloud	33	2386	June 22, 2023
ServiceDesk Catalog Integration - passing requestor's comments along to secondary REQ created by SDIM ISC Discussion and Questions identity-security-cloud	2	645	July 19, 2023
We have requirement to integrate servicenow with iiq for ticket creation in SNOW IIQ Discussion and Questions	4	726	June 23, 2023
ServiceNow Catalog Integration - Comments Required ISC Discussion and Questions identity-security-cloud , identityiq , access-requests	4	485	June 26, 2023

Pass approver/reviewer comments to Service Desk ticket

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