Oracle ERP Cloud SAAS aggregation taking long time

Dear Experts,

Oracle ERP Cloud SAAS connector seems to take approximately 3 hours to complete account aggregation. We have 19k active users. This connector is aggregating Roles and data access entitlement types in a format that’s probably making this aggregation take longer to complete. I may be missing something here. has anyone seen or worked on this connector? please comment.

Thanks
Nanda

Hi Nanda,

Adding data access can significantly extend the aggregation time for the connector. Do you require the data access to be pulled in for access requests or accesss review? If not, I would recommend disabling that feature.

Thanks,
Margo

Hi Margo,

Its by default aggregating the data access. In my connector I have below settings and still I see data access being aggregated,

Hi Nanda,

Remove ‘Data Access’ from your account schema.

Then, reset your entitlements by API or using visual studio code reset-source-entitlements | SailPoint Developer Community

Try aggregating your accounts again after that. Do this in Sandbox before you do anything in PROD. Note that this will strip all entitlements from any roles and access profiles you have built.

Right that sounds like a solution. Thanks again Margo. As of now my requirement is only to disable the user account on Oracle ERP. This solution would not affect my current implementation but in the future I would need to allow for removal of user roles and access requests against roles. With the data access gone that may pose a challenge to provide the role data access context to the requester. But what I see in the entitlements is that the roles are aggregated as group type and its just the GUID (019DBBED358146ADBD172901CA6DAFFA) value sitting there with no description of the role itself.

I am getting a reference error when trying to delete Data Access attribute Referenced by internal managed attribute “EXT Manual Journal Upload Job Role$Business unit$00451-Ltd”. Contact SailPoint.

This is happening even after doing reset on accounts and entitlements via VS code. Any other ideas Margo