Which IIQ version are you inquiring about?
8.3
Share all details about your problem, including any error messages you may have received.
I want to send a notification email only when Approval type work items are forwarded. I also want to include who forwarded the work item in the email.
If I use the template for work items forwarding, it includes the requester, but it sends for all types of forwarding requests.
If I use the Global work item forwarding rule to send an email, I can check the type of the work item, but I don’t have access to the identity who requested the forward.
Any suggestions how I could achieve this?
Thanks