New VA Deployment bootstrap command not found

Identity Security Cloud (ISC) ISC Discussion and Questions
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61

@Santhakumar yes we need an azure account for that and the process of how to create you can follow this document

Steps
1- Create one resource group
2-Setup storage account
3-Create container
4-Upload the virtual appliance vhd file which is around 132 gb file
5-Create an image with this blob
6-Create a virtual appliance from that image

Thanks
Shantanu

62

QQ: Can we create an VM in free azure account? Or it’s not possible?

63

ya you can do but make sure you are able to create all components

64

Tried to restart VA cluster from UI and ‘sudo reboot’ command to restart VA?

65

Already tried this but no luck

66

Hi @Santhakumar
I have downloaded VA image from below documentation link

Ran below command for demo tenant and able see ccg.log file
‘va-bootstrap set-passphrase -t demo’

67

Thanks @sagar_kamalakar I will try this and let you know if I am able to acheive this​:blush:

68

Tried this and I am able to see the ccg but after few min the VA status is in Inactive State. Restarted the cluster but no luck.

69

I ran the following command for the demo tenant:
“va-bootstrap pair -t demo”
It will prompt you to set up a passphrase initially. After that, it will generate a pair code.
Once paired in IdentityNow, wait for 30 minutes for the VA configuration to complete.

Screenshot 2024-12-17 073855
Screenshot 2024-12-17 0738551546×288 11.2 KB

71

This VA image worked for me to complete the configuration.

72

Hi @colin_mckibben I came across this thread as I experienced the same issue where fresh code shows expired when attempting to configure VA to my cluster in partner demo tenant.

I’ve tried va-bootstrap set-passphrase -t demo but it seems that demo is not a valid input for the flag. The error message shown is as below:
va-bootstrap-root: error: enum value must be one of prod,sandbox,dev,test,internal,sp-saas-prod,saas-fed-dev,feddev,fed-dev,fedprod,fed-prod,fedramp,govcloud, got 'demo', try --help

Is there a known solution to this?

73

Hi @LKI13 ,

Hope you are deploying VA for demo tenant. Please follow below steps and give a try

  1. Try reset using va-bootstrap reset
  2. Run va-bootstrap set-passphrase -t demo
  3. Run va-bootstrap pair
  4. Enter the pairing code.
    This should resolve your issue
74

Hey @JackSparrow ,

Seems like issue still persist, demo is still not a valid input for va-bootstrap set-passphrase -t in my VA image. Charon logs seems to be searching for config.yaml as well, just as others in the thread had shared. Am i missing out any details?

75

Hello Liao,

If you can start from scratch by downloading a new VA image from the SailPoint ISC documentation, then you can try using the bootstrap commands: “va-bootstrap set-passphrase -t demo” for the devrel tenant and “va-bootstrap set-passphrase” for the sandbox/prod tenant.

I hope this helps you to resolve this issue.
Let me know your findings.

76

Hey Colin,

How to ensure the integrity of downloaded VA image?

Thanks

77

Worked for me. I was having “Code is expired or incorrect”. Follow these steps and worked.