Hi All,
We are trying to take rehire cases into account while configuring SP NEMR. One of the conditions I put in my workflow is “Profile Present.” However, it does not find the profile even though it is the same email address we use as another user. My question is, what does “Profile Present” check against to find a profile and how can I configure that? The client specifically does not want to give the option to users to bypass duplicate creation so we cannot use that action. (But if another profile is found, we would like to update that existing profile as a rehire case in the backend).
P.S: I’ve already set the email address to be the profile naming for our profile type. I’ve also tried “Profile Check” action but to no vail.
I did manage to resolve this using “Profile Check.” Our actual use case is a bit more complicated in that if the user’s email address or phone number is a match, then we treat as a rehire case but “Profile Check” can handle these.
As I know the ‘Profile Present’ condition checks the entire profile object, not just the profile naming. Therefore, before using it, you should first implement a duplicate prevention action using the email or phone number… This way, the whole profile is provided as input to the condition, similar to the ‘Check Profile’ action, where you select the attributes to search for the profile, the attributes to validate against.
