I’m trying to build in Duplication prevention during my create new profile workflow. In the profile type settings I have the following configured:
And in the workflow I have the following steps:
I have run the workflow and verified that I have entered the same data a second time to attempt to test that it is catching, but it ends up creating a duplicate profile.
config is fine, ideally you should see a message like this:
Here is one of my sample workflow with duplicate prevention, take a look.
create_workflows_1746587818800.json (28.2 KB)
Your sample worked, and I have similar configuration as you do, just with more fields it’s checking, and still doesn’t catch them.
can you share your workflow?
create_workflows_1747084013827.json (64.6 KB)
Here it is. Thanks for looking at it.
So, what I found out is that if you remove calling the second workflow for creating assignment, the duplicate check works. Now, why is that I am still trying to figure out.
@brownric Now, if you want the requester or performer to see the next form for creating assignment, you will have to do duplicate check in a different way, You might be able to call the NERM API to search profiles and see if any profile matches with the input provided by the requester/performer.
Your current workflow setup won’t allow you to use OOTB duplicate check
Found the issue with the help of Support. It was due to the attribute for last4 being encrypted.
Thank You for your time to help with this.
ok, well that’s good to know.
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