Which IIQ version are you inquiring about? IIQ.8.5 Please share any images or screenshots, if relevant. It’s just not loading… keep spinning. We have migrated from IIQ 8.4p2 to IIQ 8.5, no errors observed during migration. Anyone experiencing similar issue?

Did you change Anything inside “webapps\identityiq\define\” folder?

Do you see any errors in browser console when you open My Access Review page? to see browser console click ctrl + shift + i

Please go to inspect page and verify whether the issue is with backend or frontend, and check for any errors in console

Dear @vedeepak @malarvanan12 From browser console I see following error: ERROR Error: Content, template or component is required for model dialog!

There could be some UI libraries or UI references are missing. Did you upgrade from one version to another version? if so check if any missing libraries or any UI related changes that need to moved to new version. There could be chance of having issues with your existing plugins which supports My A…

Dear @vedeepak There is no customization around Access Reviews, we have migrated all the way from 7.0p6 to 8.5(version by version migration, all major versions). until 8.4p2 no issues, it happened after 8.5 migration.

Is this the only page that is not loading? Are other pages in IIQ loading correctly and fast? Also Did you look at DevTools in Chrome (F12) and switch to Network tab. Reload you page and observe the requests. Which one is taking very long ?

Dear @aleksander_jachowicz Thanks for your comments. This is the only page having issue, rest of the pages loading without any issues. in chrome not even showing the loading icon, page is blank. From browser Network tab I see following: Potentially unhandled rejection [5] (SystemJS) " " String …

This is the network traffic I see when I open my access review page: [image] this is a screen shot from my network tab. Do you see anything similar in there?

"My Access Review" page not loading

IdentityIQ (IIQ) IIQ Discussion and Questions

aleksander_jachowicz (Aleksander Jachowicz) September 23, 2025, 5:19pm 11

This is the network traffic I see when I open my access review page:

this is a screen shot from my network tab.

Do you see anything similar in there?

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"My Access Review" page not loading

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