IIQ.8.5
It’s just not loading… keep spinning.
We have migrated from IIQ 8.4p2 to IIQ 8.5, no errors observed during migration.
Anyone experiencing similar issue?
Did you change Anything inside “webapps\identityiq\define\” folder?
Dear @malarvanan12
No changes.
Do you see any errors in browser console when you open My Access Review page? to see browser console click ctrl + shift + i
Please go to inspect page and verify whether the issue is with backend or frontend, and check for any errors in console
Dear @vedeepak @malarvanan12
From browser console I see following error:
ERROR Error: Content, template or component is required for model dialog!
There could be some UI libraries or UI references are missing. Did you upgrade from one version to another version? if so check if any missing libraries or any UI related changes that need to moved to new version.
There could be chance of having issues with your existing plugins which supports My Access Review page might be works with you previous version and it may not work after the upgrade.
Dear @vedeepak
There is no customization around Access Reviews, we have migrated all the way from 7.0p6 to 8.5(version by version migration, all major versions). until 8.4p2 no issues, it happened after 8.5 migration.
Is this the only page that is not loading? Are other pages in IIQ loading correctly and fast?
Also
Did you look at DevTools in Chrome (F12) and switch to Network tab.
Reload you page and observe the requests. Which one is taking very long ?
Thanks for your comments.
This is the only page having issue, rest of the pages loading without any issues.
in chrome not even showing the loading icon, page is blank.
From browser Network tab I see following:
Potentially unhandled rejection [5] (SystemJS) " " String literal contains an unescaped line break.
http://hostname/identityiq/ui/jspm_packages/system-polyfills.js?
This is the network traffic I see when I open my access review page:
this is a screen shot from my network tab.
Do you see anything similar in there?
Thank you for the reference screenshot.
I am unable to share a screenshot from my environment due to the confidential nature of the project.
The process appears to be stuck at the certification.jsf step with errors.
View source in Debugger --> http://hostname/identityiq/certification/certification.jsf
Potentially unhandled rejection [5] (SystemJS) " " String literal contains an unescaped line break.
View source in Debugger -- > http://hostname/identityiq/ui/jspm_packages/system-polyfills.src.js:145:34
http://hostname/identityiq/ui/jspm_packages/system-polyfills.js?
http://hostname/identityiq/ui/jspm_packages/system-polyfills.js?
http://hostname/identityiq/ui/jspm_packages/system-polyfills.js?
...
...
...
Evaluating http://hostname/identityiq/ui/js/bundles/SailPopintBundle.js?
Error loading http://hostname/identityiq/ui/js/bundles/SailPopintBundle.js?
Error loading http://hostname/identityiq/ui/jspm_packages/npm/core-js@2.6.9/modules/es6.array.map.js as "core-js/modules/es6.array.map.js"
from http://hostname/identityiq/ui/jspm_packages/npm/@a...form-browser-dynamic/bundles/platform-browser-dynamic.umd.js
Hi @pattabhi
Is there any UI customization that you have done for these javascript files or anykind of custom js file is used. Please confirm on this.
When you request that page in GUI are there any errors or warning visible in any of the Tomcat logs (server side)?
This is OOTB page and if the other ones are working this one should not be different so this is tricky, hence a lot of questions 
There are no errors observed during page load, but when we close the browser then there are some database connection errors.
An established connection was aborted by the software in your host machine
Regarding network traffic, I have seen similar output of your screenshot, but in console there are errors which I mentioned in my previous comment.
Latest update: Today, I replaced the following XHTML file (the default file) with IIQ 8.4, and then it started loading.
..\webapps\identityiq\certification\certification.xhtml
I compared the 8.4 and 8.5 default files (certification.xhtml) and found a difference.
So what you are saying is that during an upgrade, certification.xhtml file didn’t get upgraded to the new version?
I’m unsure of the ideal fix; the SailPoint engineering team needs to investigate.