Logiplex application create account issue

8.4p1 version

I am using logiplex application for splitting the multiple apps. I am encountering an issue in the below scenario.

  1. User has an account in AD(master application)
  2. User does not have an account in child application(meaning groups are not assigned)
  3. If i request for group for child applications for the user
  4. it is creating a create plan and creating a new account altogether in AD instead of adding existing account to the groups.

has anyone encountered this issue? if so can you help me with how can I fix it?

@pguptadnoc Use Account Selector Rule

Add an Account Selector Rule on the child app that:

  • Always selects the existing AD account

  • Never allows a new one to be created

This is useful when:

  • You have multiple AD accounts per identity

  • You want deterministic selection