Please share any images or screenshots, if relevant.
Share all details about your problem, including any error messages you may have received.
Good afternoon,
We have been seeing an error during an Active Directory aggregation lately. This has only recently come up, but I’m a little stuck on where to start. The image above shows the error message.
LockAcquisitionException is mainly due identityiq unable to acquire a lock on a database row or table object, often due to contention with other transactions. you may need involve DBAs to look which transaction(s) causing lock on table/row when AD aggregation is running .
Another transaction is holding a lock on the data you are trying to update or delete.
Deadlocks or timeout issues arising from concurrent transactions.
Incorrect transaction management or isolation levels leading to locking conflicts.
Excessive load on the database server preventing timely lock acquisition.