Timeout waiting for lock on object AD aggregation Error

[aseelvn07 (Aseel V N)]

Which IIQ version are you inquiring about?

8.4

Please share any images or screenshots, if relevant.

Share all details about your problem, including any error messages you may have received.

Getting errors in auto-partitioned Active Directory account aggregation.

Timeout waiting for lock on object: sailpoint.object.Identity:0a9070b69ae5184a819ae579a5671920 from Aggregate Partition/Active Directory Full Account Aggregation

Almost 90% of the account aggregations completes with this Timeout lock error. What’s the best way to fix this?

[naveenkumar3 (Naveen Kumar)]

This error occurs when multiple aggregation threads try to update the same Identity simultaneously, causing lock contention.

can you try running the aggregation without partition and see if it is still failing or else try to run it in off business hours. Schedule it for early morning say around 1 am